Last updated: October 24, 2026
When you book a service or contact us, we may collect: your name, phone number, email address, service address, family or emergency contact information, information about the client (age, mobility and clear-path notes, who lives in the home, preferences, and items not to be touched), scheduling preferences, access arrangements (for example, whether someone will be home or a key will be provided), photos of the home that you choose to send us, and payment-related information such as your payment preference. Please do not enter door codes or key locations on our website form; we arrange access with you by phone.
We use your information to: schedule and provide cleaning services, communicate with you and your family about visits, process payments, send post-visit updates, confirm pricing (including by reviewing photos you send), prepare for each visit, and improve our services.
Your information is used only for providing and improving our services. We do not use your information for unrelated marketing or advertising.
We may share limited information with: scheduling and booking tools, payment processors, communication platforms, and contractors or employees providing the service. We share only the minimum information necessary for each purpose.
Safenest will never sell, rent, or trade your personal information to third parties.
We take reasonable steps to protect your information, including using secure communication tools and limiting access to authorized personnel only. However, no method of electronic storage or transmission is 100% secure.
You may request to view, update, or delete your personal information at any time by contacting us. We will respond to your request within a reasonable timeframe.
While we respect your privacy, we may disclose information if: required by law or court order, necessary to protect someone's immediate safety, we observe signs of suspected abuse or neglect (as may be required under Oregon law), or necessary to respond to an emergency situation.
We may update this policy from time to time. The latest version will always be available on our website.
Safenest Senior Home Cleaning LLC
Email: safenestseniorcleaning@gmail.com
Phone: (458) 221-0136